My experience has been pretty similar to everyone else's.
It's funny; I walked in with my girlfriend and we just started laughing; the walls and shelves are all painted black, with neon blue piping... horrible. The wall closest to the door was covered in boxed Messiah Famiclones, though; not used to seeing those in a chain.
Light game selection, with a very small 'retro' section, mostly common SNES and Genesis games. This particular store also does repairs on PS2s and Xbox's; I don't know if thats policy or just this franchise.
All in all, it's OK. I tend to buy most of my stuff used online or new at Best Buy or the equivalent, though.