EB Games IS Gamestop, just under a different logo. That said, I don't have a problem with the employees, just the companies practices.

I guess they don't get that once a game is taken out of the plastic, it isn't new. It doesn't matter if it wasn't played, if it's taken out of its wrapping, it's used, not new.

This is why I always buy my games at Best Buy, sure the selection is more limited, but at least they sell new games.