
Originally Posted by
kupomogli
Gamestop is $5 less but gives you the option of an additional 10% off with the Edge card and they use this as another selling point. The Edge card gives you an additional 10% off plus a year subscription of Game Informer magazine for $12 a year(is it still $12? I remember back before the merger it was $10.) A $60 game that's used will be $55, then $5.50 off with the Edge card, so the gamer is really paying $49.50 which is 200% mark up from trade in and 100% profit for Gamestop.
Another thing employees at Gamestop are told to do is to let the customer know their seven day return policy. It doesn't matter if you like the game, hate the game, it doesn't work, whatever. If you purchase Final Fantasy 13 and play it for six days straight and then return it or happen to play it an hour but absolutely hate it, you will be given store credit since it's within that seven days. That keeps the person having to buy something at their store(new or used though,) and then they will always say that you can purchase another game and again return it.
With this seven day return policy, Gamestop knows that some gamers may want to finish it, forget about returning it or even like it enough to keep it. The fact that they have insane mark up on used games, they're making a ton of money off the games to not care if someone repeatedly comes in, beats a game, then switches it out with another.