Quote Originally Posted by TonyTheTiger View Post
They're not there to take any verbal assault from a customer upset over something like opened shelf copies or trade in values. And, truthfully, they're not really there to opine on the finer points of the hobby, either. They should have a working knowledge of the merchandise to help a customer but there's no reason they should be expected to be gurus of field.
There's a big difference between "verbal assault" and wanting to get your moneys worth. When you say you want a sealed copy, they roll their eyes and speak in a sarcastic tone, and act like they're doing you a favor by taking your money, there's no excuse for that anywhere. I've worked in retail before and it wasn't tolerated. But it's fine, they're the next blockbuster video, it's only a matter of time.