I have had decent experiences some things that stood out.
The fact that they charge a refurb fee on a disc that was in the same condition when they sold it. That pissed me off.
The opened games sold as new. I have spent thousands of dollars over the years. They come out with power up points for money spent. They should give me game informers for life as well as a 250 gifrt card. I know I am in the computer and they have tagged a history of my use with the edge card.
I don't like they high turnover. Nobody stays I can't develope a rapport. I want to preorder a 3ds but there are no friendly gamestops locally.