I purchased 6 games from LRG yesterday. The shipping charge was $11.94. Does that seem excessive?
I purchased Shovel Knight Dig from Super Rare Games last Thursday. The shipping charge was $16.50. Should a thread be started for Super Rare Games to infer they rob, cheat and swindle it's customers?
I can remember when buying a game from Limited Run Games was an extremely stressful and often even unsuccessful event. They have made great improvements in my opinion.
Super Rare Games is based in Europe, selling European, PEGI-rated versions of games. It's not really fair to compare what Americans pay for domestic shipping on domestic games versus the shipping cost to import. International shipping is of course going to be more expensive.
If someone has deep pockets and is looking to order large quantities of games with each LRG order, such as full-set collectors, sure, the shipping may seem reasonable. But LRG isn't a storefront that has much of a back catalog available simultaneously. Nobody knows when a game they want is going to be listed for sale, and once it is, you typically only have a month to purchase it, otherwise you're at the mercy of whenever and wherever it may reappear for sale and whatever the price may be at that point. So you're limited to only whatever else is currently available for preorder within that one-month span if you're looking to make a combined order to get a better value on shipping. Or whatever Vault items are currently in stock, as, like I said before, you can't mix and match preorders with Vault items and have them ship together. Rich, full-set collectors are a tiny minority of people who like to buy physical games. The vast majority of LRG orders are going to be for one single game at a time, maybe two or three, and it's the people making these smaller orders who don't like the shipping costs. And people probably would make larger orders if there were a reasonable order total that qualified the customer for free shipping, as so many other game retailers offer ($58+ from Idea Factory International, $75 for free worldwide shipping from VGP, etc.), but LRG is greedy and refuses to offer free domestic shipping no matter how large the order is. Would I say $11.94 is an excessive shipping fee for 6 games from LRG? Yes, absolutely, because that's likely a $200+ order. Any shipping fee is excessive at that point. But $16.50 for a single game to ship from the UK to the US is about what I'd expect of international shipping.
For what it's worth, if anybody wants to create a topic about Super Rare Games, they're welcome to. And this topic wasn't started for the purpose of criticizing LRG. It was created with much enthusiasm and hope for the business concept of LRG, before they even had a single customer. But a lot of time has passed since then. With the massive number of orders I've placed with LRG since their inception, if I haven't earned the right to share some criticism about them at this point, then nobody has. I agree that LRG has improved in some ways, but in my personal opinion, they've worsened in even more ways, and I think they've overall had a profound negative impact on the game industry and the existence of physical video games. If they stayed true to producing physical versions of games that definitely would've been digital-only otherwise, that would've great, but huge publishers who absolutely can produce their own physical releases and sell them in the traditional manner should not be partnering with LRG to sell their stuff under this garbage FOMO model. It used to be a necessary evil, now it's just an evil, haha.
Last edited by Aussie2B; Today at 02:50 PM.